RETURNS - Please inform us of any breakage, or missing items immediately.

We're sorry, but due to the nature of our products and for sanitary reasons, our soap products and oils are not returnable. We cannot restock the products once they leave our facility.

We use and test our handmade goat’s milk soap products on a daily basis. We are proud of what we make and sell. We are confident that you will also like our handmade goat’s milk soaps. If you are unhappy with our products for any reason, please contact us immediately. We promise to do everything we can to make things right.

CANCELLED ORDERS - Once you have submitted your order online, and you decide to cancel it, there is a 10% cancellation fee, due to the paperwork, manpower, and Merchant Service fees necessary to process it. If your order has already been filled, and you decide to cancel it, there is a 25% restocking fee, regardless of the value of your order.

REFUSED SHIPMENTS - If you place an order with us, and the packaged is refused and returned unopened, there will be a 25% restocking fee, and shipping/handling will NOT be refunded, no matter what the value of the order is. Before your credit card can be credited for the unopened package, we will send an email to you asking for the reason for refusing the shipment. This is for your benefit; to be sure that you actually refused the package and that it was not misdirected to an incorrect address.